PRIVACY POLICY

Last updated: 01/06/2026

WHO WE ARE

Our contact details can be found on our Contact page.

WHAT INFORMATION WE COLLECT

We may collect personal information in the following ways:

  • Contact forms — your name, email address, and any details you choose to share in your message

  • Enquiry or booking forms — name, contact details, and relevant project information

  • Email sign-ups — your email address and, where applicable, your name

  • Analytics — anonymised data about how visitors use our site (pages visited, time on site, device type)

We only collect information that is relevant and necessary.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Respond to your enquiries and communicate with you

  • Send you information you've requested (e.g. a newsletter or pricing guide)

  • Fulfil a contract or take steps ahead of entering into one

  • Improve our website and services

We will never sell your data to third parties, and we will never use it for purposes beyond what you'd reasonably expect.

OUR LAWFUL BASIS

Under UK GDPR, we process your data on the following grounds:

  • Legitimate interests — to respond to enquiries and manage our business

  • Contract — where we're working together or preparing to

  • Consent — where you've actively opted in (e.g. a mailing list)

COOKIES

Our website may use cookies to support basic functionality and understand how visitors use the site. You can control cookie preferences through your browser settings at any time.

Where we use a third-party analytics tool (such as Google Analytics or Squarespace Analytics), data collected is anonymised and used only to understand site performance.

THIRD PARTIES

We may use trusted third-party tools to help run our business — for example, email platforms, website builders, or scheduling tools. These providers are required to handle your data securely and in line with data protection law.

We do not share your personal data with any third party for their own marketing purposes.

HOW LONG WE KEEP YOUR DATA

We retain your information only for as long as necessary:

  • Enquiries we don't take forward are deleted within 12 months

  • Client records are kept for up to 6 years for accounting and legal purposes

  • Mailing list subscriptions are held until you unsubscribe

YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Ask us to correct inaccurate data

  • Ask us to delete your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time (where consent is our lawful basis)

To exercise any of these rights, please get in touch — our contact details are on our Contact page. We'll respond within 30 days.

If you're not satisfied with our response, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.

EXTERNAL LINKS

Our website may contain links to other sites. We're not responsible for the privacy practices of those sites and encourage you to read their own policies.

CHANGES TO THIS POLICY

We may update this policy from time to time. The date at the top of this page will always reflect the most recent version